Here at RC Geeks we do our very best to ensure the best delivery experience possible for all customers and using quality, reliable couriers is a top priority. Depending on the value and size of your order, smaller and lower value orders will typically go via Royal Mail, while larger and higher value orders will go via DPD. Sadly, we are not able to offer a collection or pick up service. All orders must be sent via one of our approved couriers.
Same-day dispatch before 1pm
Orders are dispatched Monday-Friday and our cut off time for same day dispatch is 1pm. Please note that some payment methods can introduce small delays when processing. As such we recommend placing your order 10-15 minutes before.
Free delivery
We offer free delivery on all items over the value of £99. All products below this value will have a delivery cost of up to £6.99 when being shipped to the UK.
Royal Mail Tracked 48
Smaller, lower value items such as spare parts or accessories will be sent via Royal Mail Tracked 48. Whilst we have found parcels are delivered within 48 hours (to the UK mainland) 90% of the time, this is not always guaranteed and customers should expect their order within 1 to 5 working days. This service is fully tracked with delivery updates along the way.
DPD Local : Next-Day Courier
Our larger, higher valued products such as RC cars as sent via a DPD Local Express service. UK orders are all sent via a next working day service (the Highlands and Islands are 2+ days). On dispatch, you will receive a tracking number, and on the morning of delivery, you will receive a text/email with a 1 hour delivery time slot. All deliveries via DPD Local will require face to face delivery. The tracking details will include a GPS delivery location and photographic evidence of the delivery for your piece of mind. No parcels will be left in a safe spot. Our UK Saturday delivery option is also through DPD Local.
Saturday Delivery
Orders must be successfully placed before 1pm on the Friday to ensure delivery the following Saturday. Our Saturday delivery is only applicable to UK mainland (excludes Northern Ireland, Islands and Highlands). Please note, any orders placed earlier in the week with the Saturday delivery option chosen, will be held and dispatched the following Friday for Saturday delivery. This includes any orders purchased after 1pm on the Friday. Please note: Saturday deliveries will not automatically be changed to a next working day option if purchased after 1pm on Friday. If you would like your order to be delivered more urgently, please contact our customer service team who will be able to amend this.
Are they reliable?
We have built a successful distribution network through years of business and believe we now use the most reliable shipping options. If you should encounter any issues with delivery, please contact us and we will do our best to get it sorted as quickly as possible.
We ship internationally
A selection of our smaller and low value items are available for international shipping to selected countries only and will be dispatched via Royal Mail. Please allow up to 6 weeks for delivery on any international orders. Shipping costs can vary depending on the items size and the country being shipped to, please use our shipping calculator at checkout for an accurate delivery cost. Please note: we do not ship to every country, this is subject to change without notice. International shipping will not include a tracking number. All international shipments are subject to customs charges which will vary depending on the country being shipped to. Regrettably, we are currently unable to send larger, high value orders (such as RC cars and e-scooters) internationally at this time.
If you require international shipping for higher value orders such as RC cars, please visit our eBay store and use the Global Shipping Programme.
Questions about your delivery. Please drop our team an email here.